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Privacy Policy

This Privacy Policy explains how FeedbackThing ("we," "us," or "our") collects, uses, and protects your personal information when you use our services ("Service"). By using FeedbackThing, you agree to the practices described in this policy.

Effective Date: December 28, 2024


1. Information We Collect

We collect information to provide, improve, and secure our Service. This includes:

1.1 Personal Data

We may ask you to provide personal information to identify or contact you. This includes, but is not limited to:

  • Your name

  • Email address

  • Account-related information (e.g., username, profile information)

1.2 Usage Data

We automatically collect certain information about how you access and interact with our Service. This includes:

  • Your device’s IP address

  • Browser type and version

  • Pages you visit and time spent on them

  • Unique device identifiers

  • Diagnostic data (e.g., crash reports)

1.3 Cookies and Similar Technologies

We use cookies, pixels, and similar tracking technologies to collect information about your browsing behavior, preferences, and usage patterns. You can manage cookie settings through your browser.


2. How We Use Your Information

FeedbackThing uses the data we collect for purposes such as:

  • Delivering and improving the Service

  • Managing your account and providing customer support

  • Sending important updates or changes about the Service

  • Enhancing security and detecting fraud

  • Conducting analytics to optimize performance and features


3. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law.


4. How We Share Your Information

We may share your information with trusted third parties under the following conditions:

4.1 Service Providers

We may engage third parties to support our operations (e.g., hosting, analytics). These parties are bound by confidentiality agreements.

We may disclose your information if required to:

  • Comply with legal obligations

  • Enforce our agreements and policies

  • Protect user safety or the integrity of the Service


5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Correction: Ask us to correct inaccurate or incomplete data.

  • Deletion: Request that we delete your data (subject to legal obligations).

  • Opt-out: Control how your data is used for marketing or certain data processing.

To exercise your rights, contact us at support@feedbackthing.pro.


6. Security

We use industry-standard measures to protect your information. However, no method of transmission or storage is entirely secure. Please notify us immediately if you believe your data has been compromised.


7. International Transfers

Your data may be processed outside your country of residence, where privacy laws may differ. By using our Service, you consent to such transfers, provided safeguards are in place.


8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or for other reasons. Changes will be posted on this page with the updated date.


9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Email: support@feedbackthing.pro

Representative: Sree Narayanan

Social: [x.com/eersnington](https://x.com/eersnington)